Shipping
AUSTRALIA
We use shipping platform Starshipit for all orders. This allows us to choose the fastest shipping method available and provides full visibility & tracking notification via email and text.
Fastest Shipping Service for all orders is available within Australia for a flat $10 fee.
| Regional postcodes | 1-4 business days |
| Western Australia | 1-5 business days |
| Metropolitan | 1-2 business days |
| Rest of world | 5-10 business days |
*Please note due to continuous COVID-19 disruptions processing and shipping times may be slightly delayed.
Orders placed before 7am Monday-Friday will be dispatched same day. Orders placed after 7am on weekends or public holidays will be dispatched next business day from our warehouse in Byron Bay, Australia.
Orders placed before 7am Monday-Friday will be dispatched same day. Orders placed after 7am on weekends or public holidays will be dispatched next business day from our warehouse in Byron Bay, Australia.
Once your order has been dispatched, you will receive an email with tracking details and an estimated date of delivery. You will receive another notification when the parcel is on-board for delivery.
During high traffic periods, we aim to ship all orders ASAP however due to unpredictable increased order volumes, processing and shipping times may be slightly delayed.
INTERNATIONAL
We offer international shipping to New Zealand, Japan & The United States. As we grow we'll continue to add more international destinations and work towards lower shipping rates.
Most international orders are shipped from Australia with DHL Express.
International customers may be liable to pay inbound duties and taxes which your local customs authority deems appropriate based on the sale value. This cost is separate to the product and shipping cost and is the sole responsibility of the buyer.
